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Support

Everything You Might Ask.

Quick answers for syncing, billing, platform changes, widgets, and daily usage in Fitbit Kit.

How does FitKit get my Fitbit data?

You sign in with Google, then tap Connect Fitbit. That opens Google Health permissions for activity, sleep, and nutrition. FitKit reads the numbers you allow and draws the grids on your phone. Details are in the Privacy Policy at fitbitkit.com/privacy.

Which data types can auto-fill a grid?

Steps, distance, active minutes, sleep duration, heart-rate zones, and logged workouts are supported today. You choose which metric powers each auto habit and set the daily or weekly target that counts as complete.

Do I need a Fitbit to use FitKit?

The iOS app is a Fitbit companion. You need a Google account and a Fitbit or Pixel Watch tied to Google Health for the synced grids to fill. Extra activities you add yourself stay on the phone.

My steps aren't showing up. What should I check?

Sign in, tap Connect Fitbit, and allow activity, sleep, and nutrition read. Pull to refresh on an activity. The watch has to have synced to Fitbit first.

Need a direct answer?

You can still reach us directly at fitbit.kit.feedback@gmail.com.